1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1313479058
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a stable internet connection with a strong signal. Then, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should fix any problems and allow you to access the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher compared to other apps. However, this withdrawal limit applies only to earnings from gaming activities and does not include bonus amounts. Withdrawals cannot be made from bonus funds collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary to verify your identity and facilitate secure transactions. Please ensure that all required details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can happen despite the app's overall efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
Our cutting-edge website features a user-friendly interface, ensuring a seamless navigation experience and an immersive gaming environment. We recognize the significance of security and convenience, which is why we provide a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Additionally, our transactions are safeguarded by state-of-the-art encryption technology, guaranteeing that your financial and personal information remains secure and protected from unauthorized access.
At 1ace, we provide a range of secure deposit and withdrawal methods, allowing you to manage your funds with ease. Our options include credit and debit cards, e-wallets, and direct bank transfers, ensuring that all transactions are both secure and convenient. For added peace of mind, our dedicated customer support team is available 24/7, ready to assist you with any questions or issues that may arise. Whether you're experiencing a problem with a transaction or simply need guidance on how to use our services, our team is here to help. We understand that managing your finances can be complex, and we're committed to providing personalized support to help you navigate any challenges you may encounter. With 1ace, you can rest assured that your financial transactions are in good hands. Our secure deposit and withdrawal methods are designed to keep your money safe and accessible, while our customer support team is always available to provide assistance whenever you need it.