1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7173377321
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, which will then log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can easily log in and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered by other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can only redeem their earnings from playing games, not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will facilitate a smooth experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may cause users to wait up to 24 hours for the payment to be processed. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any funds earned through gameplay using the bonus, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
Our dedicated customer support team is available 24/7 to provide assistance with any questions or concerns you may have, ensuring your peace of mind while playing. Whether you're experiencing technical issues or need help with a specific game feature, our team is always ready to lend a hand. With our support, you can focus on enjoying your online gaming experience without worrying about any obstacles. Join 1ace today and discover the thrill of redefined online gaming!
At 1ace, we are committed to providing a fair and secure gaming environment, backed by the latest generation of cryptography technology and regular audits. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Whether you're a seasoned player or just starting out, our team is here to help you navigate any challenges and ensure a seamless gaming experience. From the moment you join us, you can expect a hassle-free environment where you can focus on what matters most - having fun and winning big. Our cutting-edge technology ensures that all transactions are secure and confidential, so you can rest assured that your personal and financial information is protected. Our customer support team is comprised of experienced and knowledgeable experts who are passionate about gaming and dedicated to providing exceptional service. They are available at a moment's notice to address any concerns or questions you may have, whether it's related to gameplay, technical issues, or anything else. At 1ace, we understand the importance of trust and transparency in online gaming. That's why we're committed to maintaining the highest standards of integrity and fairness in all our games. We regularly conduct audits and tests to ensure that our games are operating within the parameters of our terms and conditions, and we're always looking for ways to improve and enhance your overall gaming experience. So why wait? Join 1ace today and take your gaming experience to new heights!