1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0248934796
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method allows for password-free and email-free login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP, click "send OTP" again and wait for the specified time. If the issue persists, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and start playing the updated app. This will ensure you have the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means you can only withdraw money you've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure you have submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. Filling out this information is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can hinder the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the funds earned from a bonus in your gaming account and not withdraw the bonus amount itself. The money earned by playing games with the bonus can be withdrawn. This allows you to use the bonus as a form of extra credit, but the bonus itself remains locked in your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
Experience the unparalleled customer service we offer, with 24/7 support available via live chat, email, and phone. Our dedicated team is always ready to assist you with any questions or concerns you may have. From the moment you join our community, you'll have access to a world of exciting opportunities, generous bonuses, and unforgettable gaming experiences. As a member of our platform, you'll enjoy a personalized experience tailored to your needs and preferences. Our knowledgeable and friendly support team is available to help you with any issues or questions you may have, 24 hours a day, 7 days a week. Whether you're looking for help with a specific game, need assistance with a transaction, or simply want to know more about our services, we're here to help. But that's not all. As a valued member of our community, you'll also have access to a range of exclusive benefits and perks. From generous bonuses and promotions to special offers and rewards, we're committed to providing you with an unparalleled gaming experience. So why wait? Join us today and discover a world of exciting opportunities, generous bonuses, and unforgettable gaming experiences. Our dedicated team is ready to welcome you and help you get started on your journey.
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