1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8485607469
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after trying, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the necessary changes.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming activities and not the bonus amounts collected. This means you can only withdraw the earnings from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We understand the significance of convenience for our players, which is why we provide a range of safe and secure deposit and withdrawal methods. Our options include credit and debit cards, electronic wallets, and cryptocurrency choices. This ensures that players have multiple ways to manage their accounts and funds with ease and flexibility. Our platform is optimized for both desktop and mobile devices, allowing players to access and play their favorite games at any time and from any location. Whether you're at home, on-the-go, or anywhere in between, our platform is designed to provide a seamless and enjoyable gaming experience.
At 1ace, we recognize the significance of seamless financial transactions. To ensure a hassle-free experience, we provide a variety of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. This allows for swift and complication-free transactions, giving you peace of mind. Our dedicated customer support team is available 24/7, providing assistance and addressing any concerns or questions you may have. Whether you need help with a transaction, have a query about our services, or require guidance on how to use our platform, our team is always ready to lend a hand. We understand the importance of timely and efficient support, which is why we strive to respond promptly to all inquiries. Our commitment to security and customer satisfaction is unwavering, and we continuously work to improve our services to meet the evolving needs of our clients. With 1ace, you can trust that your financial transactions are in good hands, and that our dedicated team is always here to support you every step of the way.