1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0915801528
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) that will be sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start the process, ensure your internet connection is stable and strong. Wait for a proper signal to come through, and then click on send OTP, waiting for the timer to expire. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and access the updated app. This will resolve any issues you were experiencing and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users cannot withdraw bonus money, only the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can happen despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
Our user-friendly interface and seamless navigation make it easy for both new and experienced players to find their favorite games. We prioritize your safety and convenience by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are quick and secure, giving you peace of mind as you enjoy your gaming experience.
The 1ace platform has been designed with the user's convenience in mind, providing seamless deposit and withdrawal methods that cater to a wide range of preferences. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrency options, ensuring that transactions are both secure and fast. Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We are committed to providing timely and effective support to address any questions or concerns that may arise, ensuring a seamless and hassle-free experience for our users. With our extensive range of deposit and withdrawal methods, users can easily manage their funds and access their accounts from anywhere in the world. Our platform is designed to be user-friendly, intuitive, and accessible, making it easy for users to navigate and complete transactions quickly and efficiently. Our commitment to customer support is unwavering, and we strive to provide a personalized and responsive experience to every user. Whether you need help with a deposit, withdrawal, or have a question about our services, our team is always available to assist you.