1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5616120358
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is strong by checking for a proper signal. If you don't receive the OTP, wait for the allotted time to pass before reaching out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number to verify it's correct. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and enjoy the updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming money, not including bonus funds. You cannot withdraw bonus rewards collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI details, and bank information. This will ensure a seamless experience. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is a possible exception to the app's typical efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus funds to play, but any profits made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our friendly website and mobile app ensure a seamless navigation experience, allowing you to indulge in your favorite games at any time, from anywhere. We understand the significance of secure transactions, which is why 1ace supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. All of these methods are protected by robust cryptographic technology, ensuring the utmost security and protection of your financial information.
With exceptional customer service available 24/7, never has it been easier to cater to all your gaming needs. Immerse yourself in the thrilling world of 1ace today and discover why we're the top choice among online casino enthusiasts. Enjoy unparalleled entertainment, lucrative bonuses, and an unforgettable gaming experience! Our dedicated team is always available to assist you, ensuring that your gaming journey is seamless and enjoyable. Whether you're a seasoned player or just starting out, we're committed to providing a personalized experience that meets your unique needs. From the moment you step into our virtual doors, you'll be treated to a world-class gaming experience that's second to none. Our extensive library of games features a diverse range of titles, from classic slots to innovative table games, ensuring that there's something for everyone. But it's not just about the games – it's about the excitement and thrill of winning big. That's why we offer a range of lucrative bonuses and promotions, designed to give you an edge and enhance your gaming experience. From welcome packages to loyalty rewards, we have a range of incentives to keep you coming back for more. At 1ace, we're passionate about creating an unforgettable gaming experience that's both entertaining and rewarding. So why wait? Join us today and discover why we're the go-to destination for online casino enthusiasts. With our exceptional customer service, unparalleled entertainment, and unforgettable gaming experience, you won't be disappointed!