1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9781859220
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) to authenticate your account. After verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After establishing a good connection, wait for the OTP to be sent and then click again to resend if needed. If the OTP doesn't arrive after a reasonable time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and continue playing without any problems. This should ensure a smooth and enjoyable experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from the money earned through gaming, and not from bonus rewards. This means users can collect and use bonus rewards, but they cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the account holder. Any winnings earned while playing with the bonus can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the significance of convenience, and that's why we provide multiple secure payment and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our team of dedicated customer support is available 24/7, ready to assist with any questions or concerns, ensuring a seamless and hassle-free gaming experience.
At 1ace, we are committed to delivering premium services with top-notch security. Our users can enjoy the convenience of various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Our user-friendly interface makes navigation easy and intuitive, while our dedicated customer support team is available 24/7 to assist with any questions or concerns. We understand the importance of security and have implemented robust measures to protect our users' data and transactions. Our systems are designed to provide an additional layer of protection, ensuring that all transactions are processed quickly and securely. In addition to our commitment to security, we also prioritize the user experience. Our interface is designed to be easy to use, with clear and concise language and a simple navigation process. Our customer support team is available around the clock to help with any issues or questions that may arise, providing personalized assistance to ensure that our users feel supported and valued. At 1ace, we are dedicated to providing a premium experience for our users. Our commitment to security, ease of use, and excellent customer support sets us apart from other services and provides a unique experience for our users.