1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4968930130
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click the "send OTP" button and wait for the OTP to be sent. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. After reinstalling, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus money. You cannot withdraw the bonus amount collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know-Your-Customer (KYC) details are completed and saved within the app. This includes storing your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment processing is slowed or experiences technical issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made from playing games using the bonus funds are eligible for withdrawal. In contrast, the bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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