1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7395226393
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. You can redeem your gaming earnings at this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This information is essential for the verification process. By doing so, you'll be able to proceed with the next steps in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This variation in processing times is a trade-off for the app's overall speed and reliability.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, we prioritize our players and provide a diverse range of promotions and bonuses designed to maximize their winnings and maintain the excitement. Our goal is to create an unparalleled online gaming experience that exceeds our players' expectations. By joining our community today, you'll discover why we're the top online casino for players who demand the best in entertainment and rewards. Our dedicated team works tirelessly to craft innovative promotions and bonuses that cater to diverse player preferences, ensuring that every gaming session is filled with surprises and thrills. Whether you're a seasoned pro or a newcomer to the world of online gaming, we invite you to experience the ultimate in online entertainment with 1ace.
We take great pride in providing top-notch customer service, ensuring that all of your questions and concerns are promptly addressed by our team of professional support specialists. Our support team is available 24 hours a day, 7 days a week, and can be reached through live chat and email. We understand the importance of security and protection, and therefore, we employ cutting-edge encryption technology to safeguard your personal and financial information. This advanced technology ensures that your sensitive data is protected from unauthorized access, providing you with peace of mind and confidence in our services.