1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1807537119
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection and ensure a strong signal is available. Click on "send OTP" and wait for the verification code to arrive, giving you a set time frame to receive it. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to shift your account. This will enable the support team to update your information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any issues and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only claim their earnings from gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI, and bank details. Completing these details is necessary for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours, depending on the complexity. However, occasional delays may occur with payment processing, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds don't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance. They will be able to help you resolve the issue.
Our dedicated customer support team is available 24/7, 7 days a week, to assist you with any questions or issues you may have, ensuring a seamless and enjoyable gaming experience. With generous bonuses, regular promotions, and a robust loyalty program, 1ace ensures that every player feels valued and rewarded. Join us today and dive into a world of emotion, strategy, and chance, where every moment is filled with excitement and possibility.
At 1ace, we are committed to delivering exceptional customer satisfaction, providing around-the-clock support through multiple channels. Our dedicated team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have via live chat, email, and phone. Join us today and take advantage of our attractive welcome bonuses and regular promotions designed to enhance your gaming experience. From the moment you sign up, you'll be treated to a world of excitement and entertainment, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. But what sets us apart from other online casinos? It's our unwavering commitment to providing a superior gaming experience, combined with our dedication to building long-term relationships with our players. We believe that every player deserves to be treated like royalty, and that's why we go above and beyond to ensure that every interaction with our team is nothing short of exceptional. So why choose 1ace as your go-to online casino? The answer is simple: we offer a unique combination of top-notch games, generous bonuses, and unparalleled customer support. Whether you're a seasoned pro or a newcomer to the world of online gaming, we invite you to experience the 1ace difference for yourself.