1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2426314511
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (One-Time Password) to verify your identity. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. After that, click on 'send OTP' and wait for the specified time to receive the code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a hassle-free transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only withdraw the funds you've earned by playing games, not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is pending. If it's still pending after 24 hours, the funds should be added to your wallet account automatically. If you encounter any further issues, you can seek assistance from their customer care centre.
1ace is a premier online gaming platform designed specifically for enthusiasts of online gaming. By bringing the excitement of a traditional casino directly to your fingertips, we provide a comprehensive range of games, innovative features, and user-friendly services to ensure an unparalleled gaming experience. Our vast library of games caters to a diverse range of tastes, from classic table games like blackjack and roulette to the thrill of video slots and the potential for massive wins with progressive jackpots. Whether you're a seasoned pro or a newcomer to the world of online gaming, we have something for everyone. At 1ace, we prioritize the security and fairness of our platform, utilizing top-tier security protocols to create a safe and trustworthy environment for all our players.
Our user-friendly platform ensures a seamless navigation experience, allowing you to dive right into action with ease. We provide secure deposit and withdrawal methods, supporting major credit cards, electronic wallets, and bank transfers to guarantee a financially efficient and hassle-free experience. Our platform is designed to be intuitive and easy to use, eliminating any unnecessary complexity. With a simple and streamlined interface, you can quickly find what you need and get started with your financial transactions. For your convenience, we offer a range of deposit options, including major credit cards, such as Visa and Mastercard, as well as electronic wallets, such as PayPal and Skrill. You can also transfer funds directly from your bank account, ensuring a secure and reliable way to manage your finances. In addition to our deposit options, we also provide a range of withdrawal methods, giving you the flexibility to access your funds when and how you need them. Whether you prefer to withdraw to your credit card, electronic wallet, or bank account, we have you covered. Our commitment to security is unwavering, and we take every precaution to ensure that your financial information is protected. Our platform uses the latest encryption technology to safeguard your data and prevent unauthorized access. With our user-friendly platform, secure deposit and withdrawal methods, and commitment to security, you can have confidence in your financial transactions and focus on what matters most – achieving your financial goals.