1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1831475563
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) documents to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonuses collected. This means you can cash out your winnings, but not additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhar card, saving your UPI details, and entering all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself cannot be withdrawn, only winnings derived from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions. Our robust encryption protocols and dedicated customer support team, available 24/7, allow you to focus on your gaming experience without a care. Enjoy generous bonuses, thrilling promotions, and a loyalty program designed to reward you at every stage of your journey. Whether you're an experienced player or just starting out, 1ace provides an immersive, secure, and rewarding gaming environment that puts your entertainment needs first. Our top priority is ensuring that you have a fantastic time playing with us, and we're committed to providing a hassle-free experience that meets your every need.
Our top priority at 1ace is your convenience and security. Our platform offers a wide range of deposit and withdrawal methods, including the most popular credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are fast, secure, and seamless. We understand the importance of flexibility and accessibility, which is why we provide multiple options for our users to manage their accounts and make transactions. In addition to our variety of deposit and withdrawal methods, we also prioritize the security of our users' personal and financial information. Our platform is designed with the latest security measures to protect your data from unauthorized access, hacking, and other forms of cyber threats. We also recognize the importance of excellent customer service, which is why we offer 24/7 support, 7 days a week. Our dedicated team is always available to help you with any questions, concerns, or issues you may have. Whether you're experiencing technical difficulties or need assistance with a specific transaction, our support team is here to help you every step of the way. At 1ace, we're committed to providing a seamless and enjoyable user experience. We're constantly working to improve our platform, add new features, and enhance our services to ensure that our users have the best possible experience.