1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0052716807
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you have a stable connection, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your valid KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and ensure your account is updated successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the existing app from your device. After uninstalling, download and install the latest version of the app, which should resolve any compatibility problems. Once installed, you should be able to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus rewards. The earned gaming money can be withdrawn after meeting the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow the process to take 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means you can access your winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, security and convenience are our top priorities. We offer a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, all protected by advanced encryption technology. This ensures that your transactions are safe and secure, giving you peace of mind when using our services. In addition to our secure deposit and withdrawal options, our dedicated customer support team is available 24/7, 365 days a year. Whether you have a question or are experiencing an issue, we're here to help. Our team is trained to provide prompt and effective assistance, so you can get back to enjoying your online experience with confidence. Our commitment to security and customer support is unwavering, and we're constantly working to improve and enhance our services to meet your evolving needs. With 1ace, you can trust that your transactions are protected and your concerns are heard, giving you a hassle-free and enjoyable experience.
At 1ace, we prioritize the user experience and customer satisfaction above all else. Our dedicated support team is available 24/7, providing assistance with any questions or issues that may arise, ensuring a seamless and enjoyable gaming journey. Our team is committed to resolving problems quickly and efficiently, so you can focus on what matters most - having a great time. By joining us at 1ace, you'll gain access to a world of endless possibilities and lucrative opportunities. Our platform is designed to provide a unique and engaging experience, with a wide range of games and features to suit every taste and style. With our expert support team on hand to help, you'll never be far from a solution, no matter what challenges you may face. So why wait? Join us today and discover a world of excitement and adventure, where the possibilities are endless and the potential for growth is vast. With 1ace, you'll be part of a community that values your success and is dedicated to helping you achieve your goals.