1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3111544529
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once you've downloaded the new version, you can start playing again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to the earnings from gaming activities and does not include bonus money. Users cannot withdraw bonus funds, only the rewards earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit your KYC details, which include saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure smooth access to the app's features. Once completed, your KYC details are securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be finalized. This delay is an exception, but it may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. This means the bonus itself is non-withdrawable, but related winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we are dedicated to delivering top-notch entertainment combined with generous bonuses, promotions, and loyalty rewards. Join us today and embark on an unforgettable journey filled with excitement, opportunities, and endless possibilities. Our commitment to excellence ensures that every moment spent with us is a memorable one, packed with thrilling experiences and surprises around every corner. Whether you're a seasoned player or just starting out, we offer a welcoming and engaging environment that will keep you coming back for more. Our loyalty program is designed to reward your dedication and loyalty, with exclusive offers and benefits that will make you feel valued and appreciated. So why wait? Join the 1ace community today and start enjoying the ultimate gaming experience!
At 1ace, we prioritize your convenience and security above all else. Our deposit and withdrawal methods are designed to be seamless and hassle-free, offering a range of options to suit your needs. You can choose from traditional methods such as credit/debit cards, electronic wallets, cryptocurrencies, and bank transfers, ensuring that managing your funds is quick and easy. We understand that having multiple options is important, which is why we offer a diverse range of payment methods. This allows you to select the one that best suits your situation, whether you're looking for speed, convenience, or security. In addition to our user-friendly payment options, we also provide exceptional customer support. Our dedicated team is available 24 hours a day, 7 days a week, and can be reached through chat, email, or phone. This means that any questions or concerns you may have will be addressed promptly, ensuring that you can focus on what matters most - your financial goals. Our customer support team is highly trained and knowledgeable, and they are committed to providing you with the best possible experience. Whether you need help with a deposit or withdrawal, or have a question about our services, we are here to assist you every step of the way.