1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7911313282
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) that is sent to you. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app without these additional login requirements.
Q2: What should I do if I am not getting OTP?
To complete this process, first, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email for assistance with account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version to ensure compatibility. Once updated, you can easily log in and access the app's new features. This update should resolve any issues and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus rewards. This means you can't withdraw bonus amounts, only the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
For registration in this app, you need to complete and submit your KYC (Know Your Customer) details. This includes saving your Aadhar card and linking your UPI account along with other bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the otherwise speedy process.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from using a bonus in your gaming account cannot be withdrawn by another person. The money earned from playing games with the bonus amount can be withdrawn by you.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the request fails, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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