1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3245258743
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app using this simple and convenient method.
Q2: What should I do if I am not getting OTP?
First, check your internet connection and wait for a strong signal. If you still encounter issues, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC details to the customer support team via email to switch to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing again. This should allow you to access the app with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus rewards. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, some users may experience payment delays, potentially resulting in a wait time of up to 24 hours. This delay can occur when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. This means the bonus itself is non-withdrawable, but related winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
Welcome to 1ace, the premier online casino destination for an exhilarating gaming experience! Our platform has been designed to cater to all types of players, offering a vast array of high-quality games, from classic table games like blackjack and roulette to a wide selection of slots, video poker, and live dealer games. At 1ace, we take pride in providing a secure and friendly environment where you can indulge in your favorite hobby. Whether you're a seasoned pro or a newcomer to the world of online gaming, our platform is designed to ensure a seamless and enjoyable experience. Our user-friendly interface and intuitive navigation make it easy to find and play the games that suit your taste. Our games are regularly audited and tested to ensure fairness and randomness, giving you complete peace of mind as you play. We understand that every player is unique, and we've curated a diverse selection of games to cater to all preferences. From the thrill of spinning the reels on our slots to the strategic challenge of video poker, we have something for everyone. Our live dealer games offer a unique and immersive experience, allowing you to interact with real dealers and players in real-time. At 1ace, we're committed to providing an exceptional gaming experience that's second to none. Our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. We're passionate about creating a community of like-minded players who share our love for gaming, and we're confident that you'll feel right at home here. So why wait? Join us at 1ace today and experience the ultimate online casino experience for yourself. With new games and promotions added regularly, there's always something new and exciting to look forward to. We can't wait to welcome you to the 1ace family!
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