1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2305657430
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Once you've entered the OTP (one-time password), you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin the process, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try waiting or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If you've changed numbers, send your KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This helps update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you should be able to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Users can only withdraw earnings from gaming activities, not bonus rewards. Withdrawn funds are based on actual gaming earnings, not bonus collections.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, making the overall process efficient and taking 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait up to 24 hours for payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. The bonus funds themselves, however, remain separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to the care centre for assistance.
At 1ace, we invite you to join the ultimate online casino experience where thrill and possibility converge to provide an unparalleled gaming adventure. Our top priority is to offer a diverse range of features and services that cater to both newcomers and experienced players. Our vast library of games boasts an impressive selection of classic slots, engaging video slots, traditional table games such as blackjack and roulette, and live dealer options that simulate the authentic atmosphere of a real casino. This means that you'll have an endless array of entertainment choices to suit your unique preferences. Our user-friendly platform is designed to ensure seamless navigation, making it easy for you to find and access the games you love. Additionally, our robust security measures are in place to guarantee a safe and secure gaming environment, giving you complete peace of mind as you play. With 1ace, you can trust that your personal and financial information is protected, allowing you to focus on what really matters – having an amazing time and potentially winning big.
We take pride in providing a secure and protected environment for our players. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, making transactions convenient and quick. This variety of options ensures that players can easily manage their finances and focus on their gaming experience. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise. Whether it's a technical problem or a query about a specific game, our team is always ready to help, providing timely and effective solutions to ensure a smooth and enjoyable experience for all our players. Our commitment to security and customer satisfaction is unwavering, and we continuously work to improve and enhance our services to meet the evolving needs of our players. By providing a reliable and user-friendly platform, we aim to build trust and loyalty with our community, making us the go-to destination for online gaming enthusiasts.