1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9421149249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance via the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To regain access, log in with the active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you can log in and start playing without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for earnings from gaming, not the bonus collected. The withdrawn amount is based solely on your gaming income.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card and UPI information. Additionally, ensure that all your bank details are also saved correctly within the app. This is a necessary step to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait up to 24 hours. This wait time is a temporary exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, security and privacy are top priorities. We utilize cutting-edge cryptography technologies to safeguard your personal information and financial transactions. This means that all data transmitted between you and our platform is encrypted, ensuring that your sensitive information remains confidential and protected from unauthorized access. In addition to our robust security measures, our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. Whether you need help with account setup, transaction processing, or general inquiries, our team is committed to providing prompt and effective support to ensure a seamless and stress-free experience. Our commitment to security and customer satisfaction is unwavering, and we strive to maintain the highest levels of transparency and accountability in all our dealings. By combining advanced security technologies with a responsive and knowledgeable support team, we aim to provide a secure and trustworthy environment for all our users.
At 1ace, we are dedicated to providing the ultimate online gaming experience. Our exceptional selection of games, coupled with top-notch services and secure banking options, sets us apart as the premier destination for online gaming enthusiasts. Our extensive library of games offers an unparalleled range of options, catering to all types of players. Our classic table games, including Blackjack, Roulette, and Baccarat, bring the traditional casino experience to the comfort of your own home. We also feature an impressive array of slot machines, each with its own unique theme, graphics, and gameplay. For those who crave a more immersive experience, our live dealer games offer a realistic and interactive way to play alongside professional dealers. Whether you're a seasoned pro or a newcomer to online gaming, we have something for everyone. Our user-friendly interface and seamless gameplay ensure that you can focus on what matters most - having fun and potentially winning big. With 1ace, you can trust that your gaming experience will be enhanced by our commitment to excellence in every aspect of our service.