1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4870037480
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. The money earned from playing games with the bonus amount is withdrawable. This allows you to access the rewards from your gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, the deposit and withdrawal processes are direct and secure, accommodating a wide range of payment methods to suit individual preferences. This includes credit and debit cards, electronic wallets, and cryptocurrencies, providing customers with flexibility and convenience. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or issues that may arise. We are committed to ensuring a seamless and enjoyable gaming experience for all our players. Whether you need help with a deposit, withdrawal, or have a query about our games or services, our team is always available to provide support and guidance, ensuring that any problems are quickly resolved and you can get back to enjoying your gaming experience. With our reliable and responsive customer support, you can trust that your gaming needs will be met, and you can focus on having a great time playing your favorite games.
Our platform is designed with user-friendly resources, ensuring a seamless navigation experience for both seasoned and new online casino players. We prioritize security, making deposits and withdrawals effortless through multiple methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures convenience and peace of mind for all users. Our user-centric design allows for intuitive navigation, enabling you to quickly find what you need and easily access the games and features you enjoy. Whether you're a experienced player or just starting out, you'll feel comfortable and confident as you explore our platform. We understand that security is a top concern for online casino players, which is why we've implemented robust security measures to protect your personal and financial information. Our platform is fully encrypted, ensuring that all transactions and data are secure and protected from unauthorized access. In addition to our robust security, we offer a range of convenient deposit and withdrawal methods, giving you the flexibility to manage your account however you prefer. With options like credit cards, electronic wallets, and cryptocurrencies, you can easily fund your account or cash out your winnings without any hassle. By providing a secure, user-friendly, and convenient platform, we're committed to delivering an exceptional online casino experience that meets your needs and exceeds your expectations.