1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1584269105
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to come through. If you still don't receive the OTP after the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your proper right KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can successfully log in and enjoy the updated app. This should fix any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar applications. Withdrawals are only possible for earned gaming money, not bonus rewards. This means users can only withdraw the amount they've earned through gameplay, not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must fill out and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be longer than the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and not withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't appear in your wallet within 24 hours, you can contact their care centre for assistance.
We recognize the significance of convenience and security, which is why our users have access to a variety of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, all of which are safeguarded by advanced cryptography technology. This ensures that our users' transactions are protected from unauthorized access and maintain the highest level of security. Our commitment to security is unwavering, and we continuously invest in the latest technology to stay ahead of emerging threats. By offering multiple deposit and withdrawal methods, we empower our users to manage their accounts with ease and flexibility, while also providing them with a high level of control over their financial transactions.
At 1ace, the security of our players is our top priority. We employ cutting-edge encryption technologies to safeguard your personal and financial information, allowing you to focus entirely on your gaming adventure without worrying about the safety of your data. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a specific game feature, our support team is always just a click away. We're committed to providing a seamless and enjoyable gaming experience for all our players. Join us today and take advantage of our generous bonuses and promotions. Start your search for entertainment and big wins here!