1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5564699409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure your internet connection is strong and stable. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your updated KYC documents to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus collected money cannot be withdrawn, only earnings from gaming can be withdrawn. This allows users to cash out their gaming profits, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned cannot be withdrawn by anyone except the individual who earned it through gaming. It can only be used within the gaming platform and not for external withdrawals. Any winnings from games played with the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failing withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
By navigating our user-friendly interface, you'll quickly discover that both beginners and experienced players can easily dive into the action. Our platform is designed to provide a seamless and hassle-free experience for all users, regardless of their level of expertise. To ensure a secure and convenient financial experience, 1ace offers a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This allows users to easily fund their accounts and make transactions without any unnecessary complications. Moreover, our platform employs cutting-edge security measures to safeguard your personal and financial information at all times. This includes robust encryption, secure servers, and advanced firewalls, ensuring that your data remains protected from unauthorized access and cyber threats.
In addition to providing an exceptional gaming experience, 1ace offers unparalleled customer support, available 24/7, 365 days a year. This support is accessible through live chat, email, and phone, ensuring that any question or concern is promptly addressed. Players can rest assured that help is always just a click or call away. Moreover, our loyalty programs and regular promotions offer fantastic rewards for both new and seasoned players. These incentives create an exciting and rewarding experience for every player, every time. From bonuses and free spins to exclusive tournaments and giveaways, there's always something to look forward to at 1ace. By joining our community today, you can elevate your online gaming experience to new heights. With our dedicated team and comprehensive support system, you'll never feel lost or left behind. Whether you're a casual gamer or a high-stakes player, we're committed to providing a fun and engaging experience that will keep you coming back for more. So why wait? Join the 1ace family today and start enjoying the ultimate online gaming experience!