1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7379311549
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This streamlined process makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal is available. Wait for the send OTP button to be active and then click on it, and wait for the specified time for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable us to assist you in updating your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should provide a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities are eligible for withdrawal. This means users can only withdraw the money they've earned by playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and linking your UPI and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in under 3 hours, but the overall timeframe can range from 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait for up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn by the player. Withdrawals are available for the money earned from gaming, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform was designed with the user's convenience in mind, providing quick and secure methods for depositing and withdrawing funds, including credit cards, e-wallets, and cryptocurrency options. We prioritize a fair and transparent gaming environment, utilizing advanced Random Number Generators (RNGs) and maintaining strict regulatory compliance. This ensures that players can enjoy flawless gaming experiences across multiple devices, with dedicated customer support available 24/7 to guarantee a seamless and hassle-free experience.
When it comes to banking services, 1ace offers a wide range of deposit and withdrawal methods, including credit and debit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. This flexibility provides customers with the convenience of choosing the method that best suits their needs. But that's not all - our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with a specific transaction, our support team is always ready to lend a hand. By joining 1ace, you'll be taking your online gaming experience to new heights. With a reputation for reliability, security, and customer satisfaction, we're the perfect partner for your online gaming needs. So why wait? Sign up today and discover a world of excitement and possibility!