1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4336602549
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify and complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking "send" and allow the allotted time to pass. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and access the updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means you can cash out your legitimate winnings, but not any extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services shorten the overall process from 30 minutes to 3 hours. However, issues with payments can sometimes cause delays, requiring users to wait up to 24 hours. This wait time may be longer than expected, despite the app's initial efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
At 1ace, we understand the importance of secure and convenient financial transactions, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer anonymity and speed. Our top priority is security, and we utilize cutting-edge encryption protocols to protect your personal and financial information. Additionally, our 24/7 customer support team is always available to assist with any questions or issues you may have, ensuring a seamless and uninterrupted gaming experience.
Welcome to 1ace, your premier destination for online games and entertainment. We take pride in offering an unparalleled casino experience, blending emotion, security, and convenience. Our extensive game library boasts an impressive variety of options, including classic slots, video slots, table games such as blackjack and roulette, live dealer games, and many more. Each game is carefully designed to provide top-notch entertainment with cutting-edge graphics and flawless performance. Our commitment to excellence ensures that you'll have a seamless and enjoyable experience from start to finish.