1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6579329157
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received to log in securely, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click "send OTP" to wait for the verification code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonuses cannot be withdrawn and are only redeemable as part of the earned gaming funds. Withdrawals are limited to the money earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can seek assistance from their care centre for further support.
Managing your funds with 1ace is a secure and convenient experience. We provide support for a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, cryptocurrencies, and direct bank transfers, ensuring fast and secure transactions. Our cutting-edge encryption technology ensures the safety of your personal and financial information, giving you complete peace of mind. With our advanced security measures in place, you can rest assured that your transactions are protected from unauthorized access and cyber threats. Our system is designed to be user-friendly, making it easy for you to manage your funds and access your financial information whenever you need to. Whether you're making a deposit or withdrawal, you can trust that your transactions are being processed securely and efficiently.
1ace offers a comprehensive range of services beyond just games, providing exceptional customer support available 24 hours a day, 7 days a week. This support is accessible through various channels, including live chat, email, and phone, ensuring that players can receive timely assistance with any questions or concerns they may have. In addition to exceptional customer support, 1ace also offers a generous array of bonuses, promotions, and loyalty rewards designed to enhance the gaming experience and provide greater value with every play. These offerings are tailored to meet the needs and preferences of players, ensuring that they receive a personalized and engaging experience. By joining 1ace today, players can discover why we are the top choice for online casino enthusiasts worldwide. Our commitment to providing an unparalleled gaming experience, combined with our exceptional customer support and generous rewards, sets us apart from other online casinos. With 1ace, players can expect a superior gaming experience that is tailored to their individual needs and preferences.