1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5414727213
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To complete this process, check that your internet connection is strong and stable. If you still have issues receiving the OTP, wait for the designated time to pass before contacting the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This should resolve any compatibility problems and ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not for bonus amounts collected. This means users can access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth experience. Having all these details saved will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can impact the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gameplay with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
Our user-friendly interface ensures seamless navigation, while cutting-edge graphics and immersive soundtracks enhance your gaming experience. In addition, our commitment to security and fairness is unwavering, and we utilize the latest encryption technology to safeguard your personal information and transactions. This means that all sensitive data and financial dealings are protected from unauthorized access and tampering. Our deposit and withdrawal options are flexible and hassle-free, accommodating a wide range of payment methods, including major credit cards, electronic wallets, cryptocurrencies, and bank transfers. This flexibility allows you to easily manage your account and conduct transactions with confidence. With our robust security measures in place, you can focus on enjoying your gaming experience, knowing that your personal and financial data are safe and secure.
Our top priority is the satisfaction of our users, and we achieve this by providing a secure and uninterrupted gaming environment. We understand the importance of seamless transactions, which is why we offer a range of payment options to make depositing funds and withdrawing winnings easy and convenient. Our users can choose from a variety of methods, including credit cards, e-wallets, and bank transfers. In addition, our dedicated customer support team is available 24/7 to assist with any questions or issues that may arise. Our team is committed to providing prompt and effective solutions to ensure that our users have a positive and enjoyable experience. Whether you're experiencing technical difficulties or have questions about our games or promotions, our support team is always here to help. We believe that building trust with our users is crucial, and we achieve this by being transparent and fair in all our interactions. We are committed to providing a secure and trustworthy gaming environment, and we are always looking for ways to improve and enhance the user experience.