1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6237437168
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to secure your login. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. Once you've done this, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate account transfer. This will aid in completing the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, which should allow you to log in and play without any problems. This should update the app and fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus money. This means you can cash out your winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes and 3 hours, thanks to its fast and stable services. However, occasional delays in payment processing may require waiting up to 24 hours. This can add to the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Beyond its commitment to game responsibility, 1ace also provides tools and resources to help you play responsibly. With around-the-clock customer support, a generous welcome bonus, and regular promotions, we strive to make every moment you spend at our casino enjoyable and rewarding.
We are committed to providing a seamless and user-friendly experience, which is why we've designed our website and mobile apps with cutting-edge technology and intuitive navigation. Our goal is to make every interaction with us a rewarding and exciting experience. To achieve this, we offer generous bonuses and promotions that ensure each visit is packed with potential rewards, keeping the excitement alive.