1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6572617738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. An OTP will be sent to your number, which you must verify to gain access. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and secure. Once you have a strong signal, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number. If you've changed numbers, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access the updated app and play as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw their actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, storing your UPI information, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual prompt completion of services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games, but not the bonus itself. The bonus amount is exclusive to gaming and cannot be transferred or withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If you're experiencing issues, don't worry - the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
Our platform is designed with the user's convenience in mind, providing a sleek and user-friendly interface that prioritizes ease of use. To ensure a seamless and enjoyable gaming experience, we offer 24/7 customer support, readily available to address any questions or concerns. We also prioritize the user's security, employing cutting-edge encryption technologies to safeguard personal and financial information. Furthermore, we implement rigorous protocols to maintain impartiality, ensuring fairness and transparency in all gaming activities. This commitment to security and fairness enables users to focus on what matters most – having a great time playing.
Security and justice are of utmost importance to us, which is why we invest in cutting-edge cryptography technology and adhere to strict regulatory standards to protect our players. Our commitment to safety and security is unwavering, ensuring that all transactions are processed with the highest level of protection. We offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and even cryptocurrencies, to provide our players with flexibility and convenience. This allows us to guarantee that your funds are secure and easily accessible, giving you peace of mind and freedom to focus on your gaming experience. Beyond our robust security measures, our dedicated customer support team is available 24/7 to assist with any questions or issues that may arise. Our team is equipped to handle any problem that may come up, and we're committed to providing a seamless and enjoyable gaming experience. Whether you're a seasoned player or just starting out, you can rest assured that our platform is designed to provide a safe and enjoyable environment for all. With our unparalleled security, multiple deposit and withdrawal options, and dedicated customer support, you can trust that you're in good hands and ready to embark on a thrilling gaming adventure.