1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6506228858
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still experience issues sending the OTP, you can retry the process after clicking send. If you don't receive the OTP within the allotted time, you can seek assistance via the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other withdrawal limits in similar apps. Withdrawals are only allowed for earnings from gaming, and bonus money cannot be withdrawn. This distinction allows users to cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time may be longer than the overall processing time for the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games with the bonus amount. The bonus itself does not have a cash-out option.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, security and convenience are our top priorities. To ensure a seamless and enjoyable experience for our players, we offer a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, providing a hassle-free and stress-free experience for all our players. Our team is committed to providing unparalleled service, ensuring that every player feels valued and supported throughout their gaming journey. Whether you're a seasoned veteran or a newcomer, we're here to guide you every step of the way, from setting up your account to navigating the various games and features available. At 1ace, we're passionate about creating an immersive and exciting experience for all our players. With a vast array of games, promotions, and bonuses, we're confident that you'll find something that suits your style and preferences. From the thrill of slots to the strategy of table games, we've got it all, and our team is always happy to help you find your next big win. So why wait? Join 1ace today and embark on an unforgettable adventure filled with endless opportunities to win big! Our doors are open, and our team is ready to welcome you to the excitement and thrill of online gaming.
At 1ace, we understand the importance of responsible gaming and provide tools to help you manage your gaming time and budget. Whether you're seeking life-changing jackpots or simply a fun way to unwind, our platform offers a safe, immersive, and rewarding environment for you to indulge in your passion for games. Our commitment to responsible gaming ensures that you can enjoy yourself without worrying about the risks associated with online gaming. We believe that gaming should be a source of entertainment and excitement, not a source of financial stress or addiction. That's why we've implemented various measures to promote responsible gaming practices, including deposit limits, session limits, and self-exclusion options. Our customer support team is also available 24/7 to provide guidance and assistance if you need it. At 1ace, we're dedicated to providing a world-class gaming experience that's both fun and safe. Our platform features a wide range of games, from classic slots and table games to innovative and exciting new titles. Our games are designed to be engaging and entertaining, with high-quality graphics and immersive gameplay that will keep you coming back for more. Our team is passionate about creating a gaming community that's friendly, welcoming, and inclusive. We believe that gaming should be a social activity, and that's why we offer a range of features and tools to help you connect with other players and make new friends. From chat rooms and forums to live tournaments and events, we provide a wide range of opportunities for you to interact with other players and build lasting relationships. So why choose 1ace for your online gaming needs? With our commitment to responsible gaming, our wide range of games, and our dedicated customer support team, we're the perfect choice for anyone looking for a fun and safe online gaming experience. Join us today and discover why we're the leading choice for online entertainment.