1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 7274094808
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely log in without needing a password or email. This streamlined process simplifies your login experience.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper send of the OTP. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals can only be made from gaming earnings, and not from bonus collections. This means you can only withdraw the money you've earned through gaming activities, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhaar card, UPI, and bank details. This step is crucial for verification and further proceeding with the application. All required information must be accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can disrupt the expected timeframe, but the cause is typically related to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw it. The bonus funds can be withdrawn once you've earned money by playing games with them. Any winnings from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
We take pride in providing a safe and user-friendly platform, ensuring that your gaming experience is flawless and enjoyable. Our platform is designed to simplify and streamline the process of making deposits and withdrawals, offering a range of reliable payment methods that cater to different needs and preferences. These payment methods include credit and debit cards, electronic wallets, and bank transfers, all of which are protected by robust encryption technologies. This ensures that your financial information is secure and protected from unauthorized access, giving you peace of mind as you play. With our platform, you can easily deposit funds into your account using your preferred payment method, and then quickly withdraw your winnings whenever you need to. Our payment processing system is designed to be fast, efficient, and reliable, ensuring that your funds are transferred quickly and securely. In addition to our payment methods, our platform also features advanced security measures to prevent fraud and ensure the integrity of our games. Our team of experts constantly monitors our systems to detect and prevent any suspicious activity, giving you confidence that your gaming experience is secure and protected. Overall, our platform is designed to provide a seamless and enjoyable gaming experience, with a focus on safety, security, and convenience. We are committed to delivering the best possible experience for our players, and we are always looking for ways to improve and enhance our services.
Our platform was designed with the user's convenience in mind, ensuring a seamless and user-friendly navigation experience. At 1ace, we offer a range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those seeking cutting-edge financial solutions. We are committed to providing a fair and responsible gaming environment, backed by a 24/7 customer support service to assist you whenever you need it. Our platform is designed to be intuitive and easy to use, with a focus on providing an exceptional user experience. We understand the importance of convenience and accessibility, which is why we offer a variety of payment methods to suit different needs and preferences. Whether you prefer traditional payment methods or the latest digital solutions, we have got you covered. In addition to our secure payment options, we are also committed to providing a fair and responsible gaming environment. We believe that gaming should be enjoyable and exciting, but we also recognize the importance of responsible gaming practices. That's why we have implemented measures to prevent problem gambling and to ensure that our players are aware of the risks involved. Our customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. We understand that issues can arise, and we are committed to resolving them quickly and efficiently. Our team of experts is trained to handle a wide range of issues, from technical problems to account inquiries, and we are dedicated to providing exceptional customer service. At 1ace, we are committed to providing a safe and enjoyable gaming experience for all our players. We believe that gaming should be fun and exciting, but we also recognize the importance of responsible gaming practices. That's why we have implemented measures to prevent problem gambling and to ensure that our players are aware of the risks involved. We are dedicated to providing a fair and transparent gaming environment, and we are committed to ensuring that our players feel safe and supported at all times.