1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9706855471
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After this, wait for the OTP to be sent by clicking the "send OTP" button, and allow the requested time to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means you can access your hard-earned winnings but not the additional rewards received as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must fill out and submit all the KYC details within the app. This includes saving your Aadhar card, UPI information, and all bank account details. Completing these steps is necessary for a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games, but not the bonus amount itself. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds aren't transferred within 24 hours, you can seek assistance from their customer care centre.
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