1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8236012099
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for a while. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the active number associated with your account. If the number has changed, submit your correct KYC details to the customer support team via email to assist with account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, not bonus rewards. Any bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, facilitated by its fast and stable services. However, delays can occur, which may extend the wait time to up to 24 hours in some cases. This is usually related to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus earnings themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Navigating your gaming journey is effortless with our user-friendly interface and 24/7 customer support. Making deposits and withdrawals is a breeze, with a range of secure options available, including credit and debit cards, electronic wallets, and cryptocurrencies. New players are welcomed with generous welcome bonuses, while loyal customers can enjoy continuous promotions and a rewarding VIP program. Immerse yourself in the excitement, test your luck, and discover why 1ace is the ultimate destination for passionate gamers worldwide. With our platform, you'll have access to a vast array of games, from classic slots to thrilling table games, and participate in regular tournaments and events. Our dedicated team is always available to assist you, providing expert guidance and ensuring a seamless gaming experience. Whether you're a seasoned pro or just starting out, 1ace offers a unique and engaging environment that's designed to meet your needs. Our commitment to providing top-notch entertainment, exceptional customer service, and secure transactions has earned us a reputation as the go-to destination for gamers from around the globe. So why wait? Join the 1ace community today and start your gaming journey!
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