1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6830975203
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again. If the problem persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If your phone number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is only possible for earned gaming money, not bonus amounts. This means you can only withdraw funds you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory requirement for the registration process. By doing so, you'll ensure a smooth and secure experience with our app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This additional waiting period is a potential caveat to the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
Welcome to 1ace, your primary online casino destination where excitement meets convenience. At 1ace, we take pride in offering an immersive and user-friendly gaming experience, featuring a vast array of games, including slots, table games, live dealer options, and progressive jackpots. Our platform is carefully designed to cater to both novice and experienced players, ensuring that everyone can find their niche. From the moment you step into our virtual doors, you'll be surrounded by a dynamic and engaging environment that simulates the thrill of a real casino, but with the comfort and convenience of playing from the comfort of your own home. With our extensive collection of games, you'll have access to a wide range of titles, from classic slots to innovative new releases, as well as a variety of table games, including blackjack, roulette, and baccarat. If you're looking for a more immersive experience, our live dealer games offer the opportunity to play alongside a real dealer, complete with live chat and video feed. In addition to our extensive game selection, we also offer a range of promotions and bonuses to help you get started, including welcome offers, daily deals, and loyalty rewards. Our team is dedicated to providing excellent customer service, ensuring that you receive prompt and helpful assistance whenever you need it. Whether you're a seasoned pro or just starting out, 1ace is the perfect destination for anyone looking for a thrilling online gaming experience. So why wait? Join us today and discover a world of excitement and entertainment, all from the comfort of your own home.
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