1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 3334517207
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If the signal is weak, click "send OTP" again after a proper connection is established. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to assist with transferring your account. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means users can cash out the money they've earned from playing, but not any bonus funds they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This will facilitate a seamless process. All required information must be accurately saved for successful verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, in instances where payments are delayed, users may have to wait for an extended period, potentially up to 24 hours. This delay can occur when there are issues with payment processing within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It can, however, be withdrawn if you earn money by playing games while using the bonus. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings to check your transaction history and verify your withdrawal request. If the issue persists, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
1ace offers a wide range of promotions and bonuses to enhance your gaming adventure, from welcome bonuses to loyalty rewards. To ensure a seamless and enjoyable experience, our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. Whether you're a seasoned player or new to the world of online gaming, we're committed to providing personalized support to help you navigate any challenges that may arise. Our platform is designed to provide an immersive and engaging experience, with a vast array of games and features to explore. From classic slots to cutting-edge table games, we have something for every type of player. And with our loyalty program, you can earn rewards and bonuses for your continued play, giving you even more opportunities to win big. But what really sets us apart is our commitment to customer satisfaction. Our team is passionate about providing exceptional service, and we're dedicated to ensuring that every player has a positive and enjoyable experience. Whether you're looking for help with a specific game, need assistance with a deposit or withdrawal, or simply have a question, our support team is always here to help. So why wait? Join 1ace today and embark on an exciting journey filled with endless opportunities to win big. With our promotions, bonuses, and loyalty rewards, you'll be well on your way to achieving your gaming goals. And with our dedicated customer support team behind you, you can rest assured that you'll have a seamless and enjoyable experience every step of the way.
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