1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2165391020
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for passwords or email verification, making it a convenient login option.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for the signal to strengthen and then retry sending the OTP. If the OTP doesn't arrive within the given time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If it has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and use the app with its newly updated features. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are only possible for earnings from gaming, and bonus collected money cannot be withdrawn. This allows users to access their earned funds in a more substantial amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from a bonus can only be used within gaming activities and cannot be withdrawn. The bonus itself cannot be withdrawn, but winnings earned while playing with the bonus funds can be withdrawn. This means the bonus amount is non-withdrawable, but any resulting gains can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money should be added to your wallet account within 24 hours. If it's not, you can contact their care centre for assistance.
Navigating our platform is effortless, with user-friendly interfaces and responsive design, ensuring a seamless gaming experience on all devices. We recognize the significance of secure and rapid financial transactions, which is why 1ace supports multiple deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. This allows you to easily fund your account and withdraw your winnings, making it convenient and hassle-free.
Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you're a newcomer or an experienced player, you'll find something to love about 1ace. Join us today and embark on a gaming adventure like no other! Our team is committed to providing exceptional support, ensuring that you have a seamless and enjoyable experience. We're always here to help, whether you're struggling with a particular game mechanic, need guidance on how to complete a challenging level, or simply want to know more about our latest updates and features. At 1ace, we're passionate about creating a community that's welcoming and inclusive to players of all skill levels and backgrounds. We believe that gaming should be a fun and exciting experience, and we're dedicated to making that a reality for our players. Whether you're looking for a casual gaming session or a competitive multiplayer experience, we've got you covered. So why wait? Join the 1ace community today and discover a world of gaming excitement that's unlike anything else. With our 24/7 customer support and commitment to providing an exceptional player experience, you can be sure that you'll always have a great time playing with us.