1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0066570609
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on "send OTP" again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and access the updated app easily. This should resolve any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonuses cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes within 30 minutes to 3 hours, but may occasionally experience delays with payments, which can take up to 24 hours to resolve. This is a relatively minor drawback to an otherwise efficient process. Despite the occasional delay, the app remains a convenient option for completing tasks.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from playing games can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus funds. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, visit your account settings and check your transaction history. If your withdrawal request is not processed, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
Our platform was designed with the user's convenience in mind, featuring intuitive navigation and seamless gameplay on all devices. Security is our top priority, and 1ace employs cutting-edge cryptography technology to ensure that all transactions are secure and protected from unauthorized access. We offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, providing users with flexibility and ease of use. This means that users can choose the payment method that best suits their needs, whether it's a credit card, a digital wallet like PayPal or Skrill, or a cryptocurrency like Bitcoin or Ethereum. Our platform is designed to be user-friendly and accessible, with a simple and intuitive interface that makes it easy for users to navigate and find the features they need. We also provide multi-language support to cater to users from different parts of the world, ensuring that everyone can use our platform with ease. In addition to our focus on user convenience and security, 1ace is committed to providing exceptional customer service. Our dedicated support team is available 24/7 to assist with any questions or issues users may have, ensuring that they receive prompt and effective support whenever they need it.
We prioritize your convenience and security by offering a range of safe deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our robust security measures ensure that your information is protected at all times, giving you peace of mind when making transactions with us.