1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9591315963
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a secure signal, then click "send OTP" and wait for the time specified to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the login issue and transfer your account accordingly.
Q4: You are getting blackout and the app is not opening?
To access the latest version of the app, uninstall it from your device and then download the updated version. Once you've installed the latest version, you should be able to log in and play without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only available for earned gaming funds, while bonus collected funds cannot be withdrawn. This distinction allows users to access their gaming earnings, but not any bonus rewards they may have accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This ensures a seamless experience. Having all required information saved will facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
The importance of continuous financial transactions is well understood, which is why 1ace supports a wide range of deposit and withdrawal methods. These include credit cards, electronic wallets, bank transfers, and even cryptocurrencies. Our user-friendly interface ensures that both novice and experienced players can navigate the site with ease. Additionally, we offer 24/7 customer support to promptly resolve any questions or issues that may arise. By joining 1ace today, you can enjoy generous bonuses, secure games, and endless entertainment at your fingertips.
The customer support team at 1ace is available 24 hours a day, 7 days a week, providing exceptional service and peace of mind to address any questions or concerns. Whether you're a seasoned gamer or just starting out, our dedicated team is here to help you every step of the way. With our around-the-clock support, you can rest assured that you'll receive timely assistance whenever you need it. Join us at 1ace today and embark on a thrilling adventure through the exciting world of online gaming. Our expert support team is ready to guide you through the process, from setting up your account to navigating the game's features and mechanics. We're committed to providing a seamless and enjoyable experience, so you can focus on what matters most - having fun and making unforgettable memories. At 1ace, we understand the importance of a strong support system, which is why we're dedicated to delivering top-notch service to our customers. Our team is equipped to handle a wide range of issues, from technical difficulties to game-related questions and concerns. We're passionate about helping you get the most out of your gaming experience, and we're always here to lend a helping hand. So why wait? Join the 1ace community today and discover a world of excitement and adventure. Our customer support team is ready to welcome you with open arms, providing the guidance and assistance you need to take your gaming experience to the next level.