1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4157212959
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. Next, click on send OTP and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please submit your proper KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help shift your account to the updated number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After the update, you can log in and enjoy the app with its new features. This should allow you to play smoothly without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. You can only withdraw earnings from gaming activities, and not bonus or other rewards. This means you'll need to accumulate a significant amount of gaming earnings before you can cash out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted through this app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in processing times ranging from 30 minutes to 3 hours. However, occasional delays may occur, causing payment processing to take up to 24 hours. This variation in processing time is a common issue experienced by users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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