1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4559963910
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. If the OTP is not received after waiting, you can try sending it again by clicking the "send OTP" option. If you continue to experience issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please submit your updated KYC details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, and bonus amounts are not eligible for withdrawal. Users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps is necessary for the application to be processed successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially requiring a wait of up to 24 hours. This can occur when processing times exceed the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, first check your transaction history in settings. If the funds are delayed, they will be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.
When it comes to bank services, 1ace offers a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, all processed with the highest level of security and efficiency. Our dedicated customer support team is available 24/7, 365 days a year, to help you with any questions or concerns, ensuring a smooth and hassle-free gaming experience. From the moment you sign up to the moment you start playing, our team is committed to providing you with top-notch support to guarantee a stress-free and enjoyable experience. With 1ace, you can rest assured that your transactions are safe and secure, thanks to our state-of-the-art encryption technology and strict security protocols. Our payment processing systems are designed to be fast, reliable, and convenient, allowing you to focus on what matters most - having fun and winning big! At 1ace, we understand the importance of having a seamless and secure online gaming experience. That's why we've invested heavily in developing a robust and reliable platform that is designed to meet the needs of our players. From the moment you start playing, you'll be treated to a world-class gaming experience that is second to none. With our extensive range of games, generous bonuses, and exceptional customer support, 1ace is the perfect destination for anyone looking to elevate their online gaming adventure to new heights. So why wait? Join 1ace today and start your journey to a world of excitement and adventure!
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