1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2611096364
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you won't need to remember passwords or use email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the designated time to pass before contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, send your correct KYC details to the customer support via email to assist with account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once installed, you can start playing the newly updated version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, with bonuses excluded from withdrawal. This means you can't withdraw bonus amounts, only the cash you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick processing time, typically ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may occur, in which case users may need to wait for up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Enjoy peace of mind with our secure deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrency options, ensuring smooth transactions every time. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about your account, or require guidance on any of our services, our team is always here to provide expert support. With our comprehensive range of payment options and around-the-clock customer support, you can rest assured that your transactions are secure and hassle-free.
Welcome to 1ace, the ultimate online destination for your gaming and entertainment needs. At 1ace, we take pride in offering an immersive high-level casino experience directly from the comfort of your own home. Our platform boasts a wide range of games, including classic slots, video slots, table games such as blackjack and roulette, live dealer games, and much more. Whether you're an experienced player or a newcomer, our user-friendly interface ensures a seamless navigation and a pleasant gaming experience. Our team has carefully curated a selection of games to cater to all tastes and preferences, so you're sure to find something that suits your style. From the thrill of spinning the reels to the excitement of playing against a live dealer, we've got it all. Our games are designed to be visually stunning, engaging, and easy to play, so you can focus on what matters most - having fun and potentially winning big. At 1ace, we're committed to providing a safe and secure gaming environment, with robust security measures in place to protect your personal and financial information. Our customer support team is always available to assist with any questions or concerns, so you can rest assured that you're in good hands. So why wait? Join us at 1ace today and discover a world of online gaming and entertainment at its finest. Sign up now and start exploring our vast gaming library, and experience the thrill of playing at one of the most popular online casinos around.