1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3121247685
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This process will securely authenticate you without requiring a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you still don't receive the OTP, click on send again and wait for the allotted time. If you're still unsuccessful, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help shift your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and start playing the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming activities and not bonus funds. This means you can access your hard-earned rewards but not any additional bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally quick, taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, leading to a wait time of up to 24 hours. This delay is an exception to the otherwise fast and stable services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
Welcome to 1ace, your premier online gaming destination for a thrilling experience! At 1ace, we provide an unparalleled virtual casino experience, boasting a wide range of resources and services tailored to meet the unique needs of every player. Dive into our vast selection of games, featuring classic slot machines and electrifying video poker, as well as immersive live dealer tables for blackjack, roulette, baccarat, and many more. Our state-of-the-art platform ensures a flawless gaming experience, with impressive graphics and sound effects that bring the casino atmosphere right to your screen. With 1ace, you'll feel like you're right in the middle of the action, surrounded by the sights and sounds of a real casino. Our platform is designed to provide a seamless and enjoyable experience, allowing you to focus on what matters most - having fun and winning big!
Our platform is designed with user convenience in mind, offering a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Ensuring a safe and fair gaming environment is our top priority, and we utilize cutting-edge encryption and Random Number Generator (RNG) technology to safeguard your personal information and guarantee unbiased results. Our commitment to security and fairness is evident in the range of measures we have put in place to protect your data and ensure the integrity of our games. We employ advanced encryption algorithms to scramble your sensitive information, making it virtually impossible for unauthorized access. Additionally, our RNG technology ensures that the outcome of each game is truly random and unpredictable, free from any manipulation or bias. We understand the importance of having multiple options for depositing and withdrawing funds, which is why we offer a variety of payment methods to cater to different user preferences. Our payment processing system is also designed to be swift and secure, allowing you to enjoy seamless transactions and minimal downtime. At our platform, we are dedicated to creating a gaming experience that is not only entertaining but also safe and trustworthy. We are constantly monitoring and improving our systems to ensure that they meet the highest standards of security and fairness, giving you the peace of mind to focus on what matters most - enjoying your favorite games.