1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1900565639
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you'll be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow for smooth gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. The withdrawn amount can only be from earnings made through gaming, not from bonus rewards. You cannot withdraw bonus money, only the funds earned from actual gaming.
Q2: Is it necessary to do KYC for withdrawal?
All your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhar card, UPI details, and bank information for verification and record-keeping.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially extending the wait time to up to 24 hours. This variance in processing time is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal, go to your settings and view your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If the issue still isn't resolved, you can reach out to their care centre for assistance.
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