1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4342350692
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. With this method, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check that your internet connection is stable and strong. If you receive the OTP after clicking "send," wait for the allotted time. If the OTP doesn't arrive on time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing. This should fix any problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay can disrupt the expected timeframe, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry – the money will typically be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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