1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7075347069
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be logged in instantly. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and then try again if it doesn't arrive within the allotted time. If you continue to experience problems, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using the same active mobile number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, meaning bonus rewards cannot be cashed out. This sets a clear distinction between earnings and bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI details, and all bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, allowing for efficient execution. However, occasional delays in payments may cause a waiting period of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. The amount earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
Navigating our platform is effortless, with user-friendly interfaces and responsive design, ensuring a seamless gaming experience on all devices. We recognize the significance of secure and rapid financial transactions, which is why 1ace supports multiple deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. This allows you to easily fund your account and withdraw your winnings, making it convenient and hassle-free.
Our friendly interface ensures a seamless navigation experience, allowing you to dive right into the action. We offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring fast and secure transactions. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may have. Whether you're looking for help with a specific feature or need assistance with a technical issue, our team is here to provide expert guidance and support. With our extensive knowledge of the platform and services, we're equipped to resolve any problem quickly and efficiently, ensuring that you can focus on what matters most - your gaming experience. Our commitment to customer satisfaction is unwavering, and we're dedicated to providing an exceptional level of support that meets your unique needs. Whether you're a seasoned gamer or just starting out, our team is here to help you navigate the platform and get the most out of your experience.