1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0918405126
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. Now, you can easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still experience issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help you access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a seamless and enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details through this app, which should include saving your Aadhar card, UPI, and bank account information. This will help ensure a smooth and secure experience. Once submitted, your details will be securely stored for your convenience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services significantly reduce the process time, completing it in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This can impact the overall completion time, but it is typically still within a reasonable timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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