1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3245391486
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify your identity, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, check your internet connection for a strong signal first. If you still don't receive the OTP after clicking "send," wait for the designated time to elapse. If you encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This will ensure you have access to the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it is essential to note that it is not a standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is the ultimate online gaming destination for enthusiasts, offering an unparalleled casino experience that's available at your fingertips. Our platform is designed to provide an extensive range of games that cater to all types of players. From classic slots that evoke a sense of nostalgia and familiarity, to riveting table games like blackjack and roulette that require skill and strategy, our collection has something for everyone. For those seeking a more immersive experience, our live dealer games offer a realistic and interactive way to play alongside professional dealers. And, for those who crave something new and exciting, we're constantly adding innovative titles to keep the excitement alive. Whether you're a seasoned pro or a newcomer to the world of online gaming, 1ace has everything you need to have a thrilling and entertaining experience. Our commitment to delivering an exceptional gaming experience is unwavering, and we're dedicated to providing a safe and secure environment for all our players. With a user-friendly interface and fast loading times, you can easily navigate our platform and start playing your favorite games in no time. So why wait? Join the 1ace community today and discover a world of online gaming like no other.
At 1ace, the safety and security of our players is our top priority. Our platform is fortified with the latest generation of encryption technology, ensuring the highest level of security for your personal and financial information. We employ advanced cryptographic methods to safeguard your transactions and communications, giving you peace of mind when playing with us. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to address any questions or concerns you may have. Our team is trained to provide timely and effective assistance, ensuring that you can focus on enjoying your gaming experience without worrying about issues. With our platform, you can rest assured that your sensitive data is protected from unauthorized access and misuse. Our commitment to security and customer satisfaction is unwavering, and we continually invest in the latest technologies and best practices to maintain the highest standards of safety and trust. Whether you're a seasoned player or new to online gaming, we're here to provide a secure and enjoyable experience. Our team is available to help with any questions or issues you may encounter, from account setup to gameplay troubleshooting. We're dedicated to ensuring that your time with us is hassle-free and enjoyable, so you can focus on what matters most - having fun and winning big!