1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4123373975
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will securely authenticate you, eliminating the need for a password or email login. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, you can try sending it again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can collect and redeem your game winnings, but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience within the app. Please ensure all details are accurately saved to complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
Welcome to 1ace, your ultimate destination for premium online gaming excitement! At 1ace, we take pride in providing a world-class casino experience from the comfort of your own home. Our extensive library offers a diverse range of games, featuring classic slots, modern video slots, table games such as poker, blackjack, and roulette, as well as live dealer options that bring the authentic casino atmosphere straight to your screen. With our vast collection of games, you can indulge in the thrill of spinning reels, placing bets, and competing against other players or the house. Our state-of-the-art technology ensures a seamless and secure gaming experience, allowing you to focus on the excitement of the game without any distractions. Whether you're a seasoned gamer or new to the world of online casinos, 1ace has something for everyone. Our user-friendly interface makes it easy to navigate and find your favorite games, while our dedicated customer support team is always available to assist with any questions or concerns. So why wait? Join the 1ace community today and experience the ultimate in online gaming entertainment. With new games and promotions added regularly, you'll always find something fresh and exciting to look forward to.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to promptly address any questions or issues you may encounter. We understand the importance of providing a seamless and enjoyable online gaming experience, and we're committed to delivering just that. With 1ace, you can expect unparalleled reliability, a vast array of games, and an unmatched level of excitement. Our team is constantly striving to improve and expand our offerings, ensuring that every player has a unique and memorable experience. Join us today at 1ace and discover a world of online gaming that is unmatched in terms of quality, variety, and emotional appeal. Whether you're a seasoned gamer or just starting out, we're here to provide the support and entertainment you need to elevate your online gaming experience to new heights.