1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4614990499
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and ensure a strong signal is available. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass before contacting the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) documents via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any issues. Once installed, you can access the app as normal.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned from actual gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all relevant bank details. This ensures a seamless and secure onboarding process. A complete and accurate profile will facilitate smooth transactions and access to available services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall time can range from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay primarily affects the timing of the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will automatically be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. In addition, we offer generous welcome bonuses, loyalty programs, and special promotions to enhance your gaming experience. Join 1ace today and immerse yourself in a world of excitement, reliability, and endless possibilities for victory. From the moment you start playing, our team is here to help you every step of the way, providing personalized support and guidance to ensure you get the most out of your time with us. Whether you're a seasoned gamer or just starting out, our support team is committed to providing you with a hassle-free and enjoyable experience.
At 1ace, navigating financial transactions is a seamless and hassle-free experience. Our platform offers a variety of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring both convenience and security. With a range of options to choose from, you can easily manage your funds and focus on your gaming experience. But that's not all - our dedicated customer support team is always available to assist you 24/7, providing prompt and professional help whenever you need it. Whether you have a question about a transaction, a concern about your account, or simply need some guidance, our support team is here to help. This means you can enjoy a peaceful and enjoyable gaming experience, without worrying about any technical issues or financial concerns. At 1ace, we understand the importance of a smooth and secure financial experience. That's why we've implemented robust security measures to protect your transactions and personal data. With our advanced encryption technologies and secure servers, you can rest assured that your financial information is safe and secure. In addition, our customer support team is committed to providing you with exceptional service and support. Whether you're a new player or a seasoned veteran, we're here to help you every step of the way. So why wait? Sign up for an account today and start enjoying the ultimate gaming experience with 1ace.