1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8234652784
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent, and if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve the login issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you're running the most current version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. The app's withdrawal policy allows users to access their earned funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Once submitted, your account will be set up and ready for use.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
Our cutting-edge technology ensures a fair and fast gaming experience, eliminating any doubts or concerns, with our dedicated customer support team available 24/7 to address any queries or issues. Our team is committed to providing top-notch service, ensuring that you have an uninterrupted and enjoyable experience. Join 1ace today and immerse yourself in a world of thrilling entertainment and endless opportunities to win, all from the comfort of your own home. Explore, play, and experiment with the excellence that 1ace has to offer. With our advanced technology and dedicated support, you can trust that you'll have a seamless and enjoyable experience, every time you log in. From the moment you join, you'll be treated to a world of exciting games, thrilling challenges, and boundless opportunities to win. Our platform is designed to provide a safe and secure environment, where you can focus on having fun and enjoying the thrill of the game. So why wait? Join 1ace today and experience the ultimate in online gaming entertainment.
At 1ace, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.