1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5569931806
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and hassle-free access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the OTP doesn't arrive, you can try clicking "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If your active number has changed, log in with the new number. If the issue persists, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will allow you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version and install it. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus rewards. Users cannot withdraw bonus money collected, only the amount earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card and UPI details, as well as all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process, typically completing in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This slight delay is a potential drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from playing with the bonus amount are withdrawable. Earnings from bonus play can be accessed as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
1ace is the ultimate online gaming destination, designed specifically for enthusiasts of virtual gaming. Our platform is built on the foundation of cutting-edge technology, carefully crafted to provide an unparalleled gaming experience that perfectly blends the excitement of traditional gaming with the latest innovations. Our vast library of games is meticulously curated to cater to a diverse range of tastes, ensuring that every player finds something that suits their preferences. From classic slots to immersive table games like blackjack and roulette, and even thrilling live dealer options, our collection has something for everyone. Whether you're a seasoned gamer or just starting out, our extensive selection of games guarantees an unforgettable experience that will keep you coming back for more.
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