1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9793157867
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. No password or email is required, making the process quick and hassle-free.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After establishing a stable connection, click on send OTP and wait for it to arrive. If you don't receive the OTP within the allowed time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. After updating, you'll have access to the newly released features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds, only the revenue you've generated from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required to facilitate a smooth and secure process. Ensure all necessary details are up-to-date and accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay is a potential exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
In addition to our impressive collection of games, we offer live dealer games for those who crave the authentic casino atmosphere from the comfort of their own home. We prioritize your convenience and security by providing support for multiple deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies. Our platform ensures fast transactions, allowing you to focus on maximizing your winnings.
At 1ace, we take pride in our exceptional customer support, available 24/7, to help you with any questions or concerns you may have. Our dedicated team is always ready to assist you, ensuring that your online gaming experience is seamless and enjoyable. In addition to our outstanding customer support, we offer attractive bonuses and loyalty programs that guarantee a rewarding experience for all our players. Whether you're a seasoned gambler or just starting out, you'll find our promotions and rewards scheme to be both exciting and motivating. By joining us at 1ace, you'll have access to a wide range of online casino games, including slots, table games, and more. Our platform is designed to provide a secure and user-friendly environment, allowing you to focus on what matters most - having fun and winning big! So why wait? Join the 1ace community today and experience the thrill of online casino entertainment at its best. With our exceptional customer support, enticing bonuses, and loyalty programs, you'll be treated to a gaming experience that's second to none.